Shipping Policy

Please be advised that upon purchasing items online, your shipment will be dispatched by one of our trusted independent couriers: Canada Post, FedEx, or UPS. To ensure seamless delivery, kindly verify that the address listed on both your Sol Control and PayPal accounts is accurate and up-to-date. We bear responsibility for delivering your package solely to the address provided during the payment process. Estimated delivery times are contingent upon our handling time. Orders are typically shipped within 24-48 hours following receipt of full payment. Shipping duration generally spans 3 to 7 business days, excluding the time required for order preparation, such as custom cutting or pre-cutting, and subsequent packaging. Please note that shipments do not occur on Saturdays, Sundays, or Holidays.

We accept payments via PayPal and Credit Card; however, we do not support cash on delivery (COD) as an option.

For LOCAL Customers, we offer the convenience of in-store pickup, allowing you to bypass shipping and handling fees. Simply place your order online and collect it in-store at no additional cost.

Store Pickup Policy

Identification Required:
For all store pickups, customers are required to bring a valid photo ID. This is to verify your identity and ensure the security of your purchase.

First-Time Pickup:
If this is your first time using our store pickup service, we will record your ID details for security purposes and to prevent unauthorized chargebacks or disputes. This information will be securely stored and only used to verify your identity for future pickups.

Thank you for your cooperation and understanding. Our goal is to provide a safe and secure shopping experience for all our customers.